Disclaimer: 

1. Terms of Use

Introduction: LYF (by MMJI) website is designed to provide information about our services, facilitate appointments, and offer online resources related to health and wellness. By accessing and using our website, you agree to be bound by the terms and conditions set forth in this Terms of Use agreement. Please read these terms carefully before using our website.

  • User Conduct: When using our website, you agree to:

    • Respect other users: Avoid any behavior that may be offensive, harmful, or discriminatory, including harassment, threats, or hate speech.

    • Refrain from spam: Do not send unsolicited messages, spam, or advertising.

    • Respect intellectual property: Do not infringe upon the intellectual property rights of others, including copyrights, trademarks, or patents.

    • Use the website lawfully: Comply with all applicable laws and regulations, including but not limited to data protection laws.

    • Avoid malicious activities: Do not engage in any activities that could harm our website or its users, such as hacking, viruses, or malware.

    • Report violations: If you notice any violations of these terms, please report them to us immediately.

  • Intellectual Property: MMJI owns the intellectual property rights to the website's content and prohibits unauthorized use or reproduction.

2. Health Disclaimer

The information provided on this website, including but not limited to, text, graphics, images, and other material is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or health concerns.   

  • The contents of this website are provided on an "as is" basis without warranty of any kind, whether express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, or non-infringement. MMJI does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the website.   

  • Reliance on any information provided by this website is solely at your own risk.   

  • The information provided on this website is based on the lab, device, and genetic data provided, which may or may not include all relevant and appropriate measures of your wellbeing.

  • The absence of a warning for a given drug or supplement or any combination thereof in no way should be construed to indicate that the drug or supplement or any combination thereof is safe, effective, or appropriate for you. Statements made about a supplement, product or treatment have not been evaluated by any healthcare authority in any jurisdiction including, without limitation, the Food and Drug Administration (FDA), the UAE Ministry of Health, the Dubai Health Authority, Department of Health Abu Dhabi (the “Authorities”) and any mentioned supplement, product or treatment is not intended to diagnose, treat, cure, or prevent any disease. The information contained in this Report has not been evaluated by any Authority in any jurisdiction.   

  • You are encouraged to confirm any information obtained from this website with other sources and review all information regarding any medical condition or the treatment of such condition with your physician.   

  • NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE, DELAY SEEKING MEDICAL ADVICE OR TREATMENT, OR STOP CURRENT MEDICAL TREATMENT, BECAUSE OF SOMETHING YOU HAVE READ ON THIS WEBSITE.   

  • Consult your physician or a qualified healthcare practitioner regarding the applicability of any of the information or materials provided on this website in regard to your symptoms or medical condition.   

  • Always consult your physician before beginning a new treatment, diet, exercise, fitness plan, or health plan or program, and before taking any drug, supplement, or any combination thereof; or if you have questions or concerns about your health, a medical condition, or any plan or course of treatment.

  • If you think you have a medical emergency, call 998 within the United Arab Emirates (or another applicable emergency number) or your doctor immediately

  • Indemnification: Require users to indemnify MMJI for any losses or damages caused by their actions or violations of the Terms of Use.

3. Privacy Policy

MMJI is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or otherwise provide us with your information.   

Data Collection

We may collect personal information from you in various ways, including:

  • Information you provide: When you create an account, contact us, or use our services, you may provide information such as your name, email address, phone number, and medical history.

  • Information collected automatically: We may automatically collect information about your use of our website, such as your IP address, browser type, and pages visited.

Data Usage

We may use your personal information for the following purposes:

  • Providing our services: To deliver the healthcare services you have requested.

  • Communicating with you: To respond to your inquiries, provide updates, and send you important information about your account or health.

  • Improving our services: To analyze your use of our website and services and make improvements.

  • Protecting your health: To detect and prevent fraud, abuse, or other harmful activities.

Data Sharing

We may share your personal information with:

  • Healthcare providers: To coordinate your care and ensure continuity of treatment.

  • Business partners: To fulfill contractual obligations or provide support services.

  • Legal authorities: To comply with legal requirements or protect our rights.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.   

Your Rights   

You may have the following rights regarding your personal information:

  • Access: To request access to your personal information.

  • Rectification: To request correction of inaccurate or incomplete personal information.

  • Erasure: To request the deletion of your personal information under certain circumstances.

  • Restriction: To request the restriction of processing your personal information under certain circumstances.

  • Portability: To request the transfer of your personal information to another organization in a structured, commonly used, and machine-readable format.   

  • Object: To object to the processing of your personal information based on legitimate interests.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us

4. Cookie Policy

What are cookies?

Cookies are small text files that are stored on your device when you visit our website. They are used to collect information about your browsing activities and preferences and help us improve your user experience.   

Types of cookies

We use several types of cookies on our website, including:

  • Essential cookies: These cookies are necessary for the website to function properly and cannot be disabled. They are used to track your login status, manage your preferences, and ensure a smooth browsing experience.   

  • Functional cookies: These cookies improve the website's functionality and allow us to personalize your experience. For example, they may be used to remember your language preferences or the items in your shopping cart.

  • Analytics cookies: These cookies collect information about how you use our website, such as the pages you visit and how long you spend on the site. This information helps us improve our website's performance and content.

  • Marketing cookies: These cookies are used to track your browsing activities across different websites and tailor advertising to your interests.

Managing your cookie preferences

You can manage your cookie preferences through your browser settings. Most browsers allow you to:   

  • Accept all cookies: This is the default setting for many browsers.

  • Reject all cookies: This may prevent some parts of our website from functioning properly.

  • Select specific cookies: You can choose to allow or block certain types of cookies.

Deleting or disabling cookies

If you want to delete or disable cookies, you can do so through your browser settings. Please consult your browser's documentation for specific instructions.

Please note that disabling cookies may affect the functionality of our website and prevent some features from working properly.

By continuing to use our website, you consent to our use of cookies as described in this policy.

5. Terms of Service

Service Description

LYF Clinic offers a comprehensive suite of medical screening and longevity services designed to optimize your health and well-being. Our services include:

  • Comprehensive health assessments: In-depth evaluations of your overall health, including physical exams, blood tests, and other assessments.

  • Genetic testing: Personalized genetic analysis to identify potential health risks and optimize your care.

  • Personalized health plans: Tailored recommendations for lifestyle changes, dietary adjustments, and preventive measures based on your unique health profile.

  • Early disease detection: Advanced screening and diagnostic tests to identify potential health issues at an early stage.

  • Chronic disease management: Comprehensive support and guidance for individuals with chronic health conditions.

  • Lifestyle coaching: Personalized coaching and support to help you adopt healthy habits and achieve your health goals.

Eligibility

To access our services, you must be at least 21 years old and in good physical and mental health, unless otherwise specified. Individuals with certain medical conditions or limitations may not be eligible for all services.

Payment and Refunds

Payment for our services can be made by [list of accepted payment methods, e.g., credit card, debit card, bank transfer]. All payments are subject to our pricing policies, which may be updated from time to time.

Our refund policy is as follows:

  • Cancellation before service delivery: If you cancel your appointment or service prior to the scheduled date, you may be eligible for a full or partial refund, subject to our cancellation policy.

  • Cancellation after service delivery: We generally do not offer refunds for services that have already been delivered. However, exceptions may be made in certain circumstances, such as if the service was not performed as agreed upon.

Service Delivery

Our services may be delivered in-person at our clinic or remotely through online consultations or other means. The specific method of delivery will depend on the service and your individual needs.

Confidentiality

LYF Clinic is committed to protecting the confidentiality of your personal health information. We comply with all applicable UAE data protection laws, including the General Data Protection Regulation (GDPR), to ensure the security and privacy of your data.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of UAE. Any disputes arising under or in connection with these Terms of Service shall be submitted to the exclusive jurisdiction of the courts of UAE.

Please note that these terms of service are for informational purposes only and may be subject to change. For the most up-to-date information, please refer to the Terms of Service on our website.

 6. Health Authority Approval

As a collaborative venture with Dubai London Hospital, LYF Clinic operates under the medical license of Dubai London Hospital. This partnership allows us to leverage the expertise and resources of Dubai London Hospital while providing our services in the UAE.

Dubai London Hospital is fully licensed and regulated by the relevant health authorities in Dubai. Our operations in the UAE are conducted in accordance with the applicable laws and regulations of the UAE healthcare system.

7. Local Licensing and Registration

Registration Documentation: Provide evidence of any required local registrations or licenses. This will be the MOH registration number for the website.